Privacy Policy

Last updated: 15-Aug-2023

Thank you for choosing to be part of our community at Clarkes Miami Beach (“Company”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices regarding your personal information, please Contact Us at [email protected].

When you visit our website (the “Website”) and use our services, you trust us with your personal information. This Privacy Policy aims to inform you about how we collect, store, protect, and use your personal data, as well as your rights regarding that data in accordance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using our Website, you agree to this Privacy Policy, its terms, and the accompanying Terms and Conditions within your jurisdiction. If you do not agree with any part of this policy, please do not access or use our Website or services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you: – Book a reservation or subscribe to a mailing list. – Submit a query via our contact form or chatbot. The personal information we collect may include your name, email address, phone number, and any other information you choose to provide.

Usage Data

We may collect non-personally identifiable information about how the Website is accessed and used (“Usage Data”). This Usage Data may include your IP address, browser type, device type, operating system, referral source, and other similar information. We use Google Analytics to collect this data, which helps us analyze and improve the performance and user experience of our Website.

Cookies and Similar Technologies

We may use cookies and similar tracking technologies (collectively referred to as “Cookies”) to track the activity on our Website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some portions of our Website.

Data Usage and Storage

We will only use your personal information when the law allows us to. The uses may also include: – To provide and maintain our services, including processing your reservations and inquiries. – To improve our services, customer support, and overall user experience. – To send you newsletters, promotional materials, and related content. – To carry out our obligations and enforce our rights arising from any contracts entered into between you and us. – To notify you about changes to our services. – To protect against legal liability. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. We will also retain Usage Data for internal analysis purposes.

Data Security

The security of your personal data is important to us, and we strive to implement and maintain reasonable security measures to protect it against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot ensure absolute security of your personal information.

Third-Party Data Sharing

We may engage third-party companies and individuals to facilitate our services, promote the Website, perform Website-related services, or assist us in analyzing how our Website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Data Protection Rights

Access, Correction, and Deletion

You have the right to access, correct, and delete the personal data we hold about you. Whenever made possible, you can directly access, update, or delete your personal data within your account settings. If you are unable to perform these actions, please contact us to assist you. We may require proof of your identity before responding to such requests.

Objection to Processing

You have the right to object to the processing of your personal data if we are relying on legitimate interests as the legal basis for our processing and there is something about your particular situation that makes you want to object to processing on this ground.

Updates to this Privacy Policy

We may update our Privacy Policy from time to time, and we will notify you of any changes by posting the updated policy on this page. We advise you to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].

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